How do I apply for a PTCL Connection in Buch Villas?

  • Firstly, you need to get a NOC from the Buch Villas Office.
  • NOC shall be issued as soon as the Development Charges fee (according to the Category of your Villa) is paid.
  • Buch Villas Office will update PTCL about your clearance.
  • Contact PTCL representative for PTCL Connection and apply in the office of PTCL.
  • Obtain Connection from PTCL office.

How do I apply for WAPDA Meter?

  • Please collect NOC ( Free of Charge) from the Main office of Buch Villas.
  • Apply to MEPCO along with NOC and other documents as per SOPs of WAPDA.
  • Obtain meter connection for WAPDA.

How do I apply for LPG Cylinder?

  • Call Buch Services Complaint Office and request the service.
  • Pay the Security for Gas Cylinder to Buch Services.
  • Buch Services Teams will establish the connection and install the Gas Cylinder.
  • Call Buch Services whenever you need to refill the cylinder.

I don't have a Complaint Management System (CMS) Login, what should I do?

To obtain your login details online please send us the following information at

  • Scanned copy of the Application Form of your booking.

  • Scanned copy of your CNIC.

  • Scanned Lease Agreement copy with your Tenant along with an Authority Letter to provide the login info to the tenant. (only required in case you have rented your villa).

  • Please mention your Unit Number in the subject field of the email.

After receiving all information mentioned above, our office representative will make a phone call at your registered mobile number for verification purposes and after verification an email/WhatsApp will be sent to you for your login details.

What should I do if I need to register a complaint?

Please use the following link to register your complaint at the Complaint Management System (CMS):

Frequently Asked Questions

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