• Firstly, you need to get a NOC from the Buch Villas Office. • NOC shall be issued as soon as the Development Charges fee (according to the Category of your Villa) is paid. • Buch Villas Office will update PTCL about your clearance. • Contact PTCL representative for PTCL Connection and apply in the office of PTCL. • Obtain Connection from PTCL office.

• Please collect NOC (Free of Charge) from the Main office of Buch Villas. • Apply to MEPCO along with NOC and other documents as per SOPs of WAPDA. • Obtain meter connection for WAPDA.

• Call Buch Services Complaint Office and request the service. • Pay the Security for Gas Cylinder to Buch Services. • Buch Services Teams will establish the connection and install the Gas Cylinder. • Call Buch Services whenever you need to refill the cylinder.

Please use the following link to register your complaint at the Complaint Management System (CMS): www.buchvillas.com/buchservices(javascript:void(0))

To obtain your login details online please send us the following information at info@buchvillas.com: ​ • Scanned copy of the Application Form of your booking. • Scanned copy of your CNIC. • Scanned Lease Agreement copy with your Tenant along with an Authority Letter to provide the login info to the tenant. (only required in case you have rented your villa). • Please mention your Unit Number in the subject field of the email. ​ After receiving all information mentioned above, our office representative will make a phone call at your registered mobile number for verification purposes and after verification an email/WhatsApp will be sent to you for your login details.